Disconnecting from QuickBooks Online

Disconnecting from QuickBooks Online

Disconnecting from QuickBooks Online

There may be instances where you might need to disconnect your QuickBooks Online file. Sometimes a refresh in connection is required, you might have connected to the wrong file if you have access to multiple files or for whatever reason, you no longer wish to integrate your QuickBooks Online account with your Lightyear account. Disconnecting is simple.  Just head into the Settings > Accounting Software section, and click Disconnect as below.

You will see the page refresh and the status will revert back to "Connect". This doesn't mean you're Connected, it actually indicates you are back at the start and now sucessfully Disconnected.

If you need to reconnect or connect to the correct file, head over to this article to connect to your QuickBooks Online file again to complete the re-connection.


    Check out release notes for Q4 2021

      October  November 

      • Related Articles

      • QuickBooks Online Integration Setup Guide

        Connecting to QuickBooks Online Because QuickBooks Online (aka QBO) and Lightyear are both cloud-based, the set-up and connectivity between the systems is seamless.  Here's how. From the Navigation Pane, head over to Settings > Accounting Software > ...
      • Exporting from Lightyear to QuickBooks Online

        Exporting bills to QuickBooks Online From the Signed Off tab in Lightyear, choose which invoices to export by selecting or deselecting under the tickbox column or individuals, then click the Export to QuickBooks Online button. At the end of the ...
      • How To Disconnect From Lightyear via Xero

        Sometimes you need to do disconnect from Lightyear via Xero to ensure a complete disconnection. Here is a step by step guide to walk you through the process:   Firstly, log into your Xero file. Make sure you're in the right company you wish to ...
      • Error Messages Returned from QuickBooks Online

        Lightyear has a ton of built in validation checks to ensure the data is correct in Lightyear before trying to send the Bill and information to Quickbooks Online.  However, there are occasions when the Export fails and Lightyear displays the reason ...
      • Choosing Other as your Accounting software

        While Lightyear supports many different types of accounting software, either through a direct API or a predefined export, you may be using one that isn't yet formally supported. Well, good news! If your accounting software supports either a .csv or ...