Whitelisting our SPF records/IP addresses
For those using advanced security softwares, you may run into some issues with receiving emails from Lightyear as they may get picked up by spam filters/security products.
In order to avoid this, please whitelist our email domains (@lightyear.cloud and @lightyearap.com) and the ip addresses our emails are coming from. Please see these listed as below:
- 54.240.89.57
- 54.240.89.58
Once whitelisted, please try
- Checking your spam/quarantine inboxes to release the previous emails
- Retrigger an email to see if you are able to receive the new emails
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