What web browsers does Lightyear support?
Lightyear is built and tested with Google Chrome in mind, so we strongly recommend using Google Chrome where possible. If you don't have it installed, it's a free download and you can get it from the link below.
As Lightyear is a web app, you should still be able to use it with any other major web browser, such as Firefox, Microsoft Edge or Safari. If you are using one of these browsers and are facing issues that may prevent you using Lightyear, checkout Google Chrome and see if the issue persists. If you simply can't use Google Chrome for any reason and are facing issues in a different web browser, click here
to visit our support site and open a support ticket.
We strongly recommend using Lightyear on the most up to date version of your chosen browser, which are:
- Chrome (Chrome 87)
- Firefox (Firefox 81)
- Safari (Safari 14.0)
- Edge (Edge 87)
Please ensure that you keep up to date with all updates available for your browser.
Check out release notes for Q3 2021
Changing default web browser in Windows 10
You might want to set Google Chrome or Firefox as your default web browser when dealing with Lightyear. If you're on Windows and you want to set this up, follow the steps below: Select the Start button, and then type Default apps. In the search ...
Level 1: Troubleshooting Uh oh! Here are a couple of things you can try as the first level of self help and troubleshooting some of the issues you have. The below options tend to be the easiest resolution! Try a different browser If you're using ...
How do I change my Company name or Lightyear email address?
Has your company name changed and you need to update your details in Lightyear? That's not a problem. You can change your 'Company Name' and/or 'Trading Name' via the Company Profile section. Navigate to the top right of your screen, you'll see your ...
How to choose destination of a file download from Lightyear
You may want to set a source file for your lightyear downloads, that is different from your regular downloads folder. From within Google Chrome, you can select the option to choose a folder destination when you download a File from Lightyear. ...
Lightyear Panels: Explained
When reading through our Knowledge Base articles or if you’re speaking to our Support Team, you may see us referring to Panels within Lightyear. This article will explain what the Panels are and what information each panel holds. Layout Every tab ...