Partner Dashboard

Parent Admin

How to make my Lightyear account a 'Parent'?

A 'Parent' account carries the billing and user setup for all it's subsequent 'child' or 'client' registrations. For context, a Lightyear account defaults to a 'Standalone' status; it follows that should this have been registered this way in error, here is how to change a Lightyear account from 'Standalone' to 'Parent' status:

  1. Login to Lightyear,
  2. Navigate to the account you wish to change
  3. Click the arrow next to your name in the top right corner
  4. From the dropdown, select 'Company Profile' 

In the Company Profile screen, tick the checkbox pictured here:

Save changes and you should see the 'Parent Admin' options available to you (and any other admin users in the account):

What benefits are found in the Parent Admin options?

Admin users in a Parent account have access to your 'Parent Admin' section. This section allows you to easily manage all users and child (or 'client' if you're an accounting firm) entities in one location:
  • add users to be associated with child accounts
  • edit users to update their privileges for each child account
  • add and remove users to/from your child accounts
  • add new client companies to your parent account
Head over to the  Parent Admin section, then Users And Companies. A screen similar to this will appear listing your current child companies and available users:

From this screen you can add new Child companies and new users, and assign users these to companies by clicking the green briefcase icon next to the user.

New users added via Parent Admin can only be associated with your child companies, i.e. they will not have access to your Parent account. If you wish to add users to your Parent account, go to Users and add them from there.


Assigning Users to a Child Company

On the Child Companies panel select a company and click Assign Users. The following screen should appear:

Along the right you will see any users who can be added to this company. Select the user you want to add, then click the left pointing arrow to move them into that company. Save Changes and you're done! Similarly users can be removed from a company by double-clicking item in the left-hand panel or again, selecting and using the arrow buttons.

Any users added to a client company will receive an email asking them to accept their new role(s).

Adding A New Child Company

To add a new company that will use your credits, Click on the Create Company button in the 'Users & Companies' section and simply fill in the registration form. You will be able to assign users to any new companies you create immediately from the 'Users & Companies' screen.

Group Billing

For those Lightyear users who manage multiple accounts, the Group Billing view allows a high level overview of the credit usage of each account. This is also where payment details and plan details can be modified. 

The Transaction History can be filtered by Type, Period, and by individual accounts, and exported as a .csv file. 


    Check out our
    to stay up to date

      • Related Articles

      • Dashboards

        Single Company Dashboard The Single Company Dashboard will give you an at a glance update of all bills currently in the approvals workflow, for the account you're currently viewing. You'll see a breakdown of each tab within the approvals process, ...
      • Register a New Company - Video Tutorial

        Watch this video on how to Register a New Company This tutorial will take you through: The differences between a Parent / Child / Standalone billing relationships How to create a Parent / Child / Standalone Lightyear account   Now you can send in ...
      • START: Registering your first company

        Signing up for Lightyear Congratulations and thank you for deciding to check out Lightyear! Getting started with a new software can be daunting, so we've composed this guide to help you find your feet. This article will walk you through giving us the ...
      • Lightyear Account Deletion Requests

        If you need to request your Lightyear account be deleted, you can do so by following these steps: Please Note: This refers to your Lightyear company e.g., rather than an individual user account Reach out to our support team ...
      • Step 7: Invite your team

        Change Management To ensure a successful Lightyear rollout, it's important you bring your staff on the journey. We recommend you follow the below steps to ensure a smooth transition: Build an Implementation plan - Pick a 'Go-Live' date (we recommend ...