My invoice was mapped incorrectly

My invoice was mapped to the wrong supplier. What do I do?



Don't panic, it's super easy to fix. First we'll add the correct supplier to the invoice then go over how to prevent it from happening.
‚Äč

Fixing the Invoice

This can be done while the invoice is in the Approval Tab. Select the invoice in question, and change the supplier from the Supplier drop down.



If you can't find the supplier you're looking for, you may need to create it in the Suppliers section.


Preventing a supplier being incorrectly added to an invoice

To stop Lightyear from automatically using that supplier next time, you'll need to remove the previously saved 'Best Maps' relating to that incorrect supplier. To do this,
  1. Go to Suppliers > find the supplier > Edit.
  2. Scroll down to the Sender Detail section to see a list of all approved email addresses for this supplier.
  3. Just click the trash icon next to the email address this invoice came from to prevent future invoices from this contact being mapped to this supplier.
To find out the map number & sender's email address, you just need to look at the invoice history for the invoice that had the wrong supplier.

Pull up the invoice in your Approval Tab and go to the Activity section.




      

    Check out our
    to stay up to date

      • Related Articles

      • Automatic Mapping

        Once you send a document into Lightyear, either an invoice or credit note, we will remember some bits of information for the future, so the next time you send a document from the same supplier, we will automatically apply the same map for you. There ...
      • My Supplier doesn't use Product Codes, but I need line extraction, what should I do?

        Have you been using Lightyear and found you love the Product Line Item maps for the accuracy and information they provide? What if you have a Supplier who provides you with invoices that don't have a  Product Code, are you still able to use and ...
      • What type of map should I ask for? And what data is extracted for each map type?

        Sometimes suppliers will send in multiple invoices within the one PDF. Make sure you split these before sending in a map request. Check out this article for more information Our Free 'Map for Me' Service Finding a map, trying a map and using a map is ...
      • Extracting data from bills that are scans

        As of October 31st 2019, we have extended our OCR functionality. Click here for more information Firstly, we should note that bills and receipts are different things, and Lightyear treats them differently.  For details on how to process receipts (and ...
      • What does it mean to "Query Map" and when would I use it?

        One of the best features of Lightyear is our adaptability. Communication with customers allows us to cater more specifically to their needs, including in the creation of our maps. We hope that as we grow, customers will find already existing working ...