I have sent in some PDFs but I can't see them in my Approval Tab
If this is the first time that a certain email address has sent this type of bill to your Lightyear account, it will first appear in the Processing tab.
From the Processing tab you need to apply a map one time only. Once a map is applied, the subsequent bills will automatically appear in the Approval tab with all relevant data stripped out and coding applied.
For more information on mapping process refer to the Choosing and Applying Maps section
here.
If this is not the first time an email has been sent into Lightyear by this email address, check out the Statements Archive in case it has been accidentally mapped as a statement.
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