Changing a map

I don't like the map being used - can I change it?

Yes you can! 

‚ÄčWhat you need to do here, is send the bill (or Statement!) in question back to the Processing tab. From there, you need to make sure the system can't automatically apply this unwanted map next time, then apply the map you do want.

Firstly, add a note to the bill, noting what you don't like or want to have changed. This is done through the Activity section. From here you can also get the Map ID, so make a note of that. Then click More > Return to Processing to send it back to the Processing tab.



To stop Lightyear from automatically using that map next time, you need to remove the map from that Supplier. Navigate to the Suppliers section, select supplier, then click Edit (pen).



Click the 'Mapping' Section along the top to see the list of all approved email addresses for this supplier. Just click the trash icon next to the email address/map reference you want Lightyear to forget, thus never applying it again.



Click Save once done. Lightyear has now 'forgotten' the Mapping Rule.

Finally, return to the Processing Tab to Find Map or request a Map for Me that extracts the dataset you require.



      

    Check out release notes for Q3 2021

     June  July  August 


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