Clear your Cookies and Cache

How to clear your cookies and cache

Google Chrome

Google Chrome is our recommended browser for the best Lightyear experience. Sometimes you will need to refresh your browser by clearing your Cookies and Cache. See the steps below for guidance: 

  1. Make sure you're logged out of Lightyear and you don't have any Lightyear windows open.
  2. Go to the three dot menu in the top right corner > History  (Shortcut: Ctrl+H)
  3. From the left column, please select Clear browsing data 
  4. Select the checkboxes for Cookies and other site data and cached image files as below. (Optional: you can also select Browsing history)
  5. Clear Data


Et voila! You have successfully cleared your cookies and cache. 


Firefox


  • Make sure you're logged out of Lightyear and you don't have any Lightyear windows open.
  • From the History menu, click on Clear Recent History (Ctrl +Shift+Del) and a new pop up window will open
  • From the Time range to clear: > Everything
  • Under History, select all the checkboxes to clear your entire cache
  • Click Clear Now



  • If you are using a different browser than the ones shown above, you can simply google - (your browser name) clear cookies and cache.




        

      Check out release notes for Q3 2021

       June  July  August 


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