How do I cancel a map request?
If you ever want to retract a Map for Me request, simply go to the right side of that invoice's line and click on the Map Request icon, it will then ask you to confirm that you want to retract the map for me request.
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What is a map? And how do I find and use a map?
Okay, so first things first. What's a map? A map is what Lightyear calls the key to unlock the data from a PDF bill. The map tells the Lightyear servers where to look for your data on the bill from a supplier. For example, the position of the ...
What type of map should I ask for? And what data is extracted for each map type?
Sometimes suppliers will send in multiple invoices within the one PDF. Make sure you split these before sending in a map request. Check out this article for more information Our Free 'Map for Me' Service Finding a map, trying a map and using a map is ...
What does it mean to "Query Map" and when would I use it?
One of the best features of Lightyear is our adaptability. Communication with customers allows us to cater more specifically to their needs, including in the creation of our maps. We hope that as we grow, customers will find already existing working ...
I don't like the extraction - can I change it?
Yes you can, whether it's a Purchase Order, Bill, Credit or a Statement. What you need to do here, is send the document back to the Processing tab. From there, you need to make sure the system can't automatically apply this unwanted map next time, ...
When does Lightyear auto-suggest maps to me?
Okay, so let's say there is a Coca Cola bill coming into your account from firstname.lastname@example.org, and this is the first time your account has received this type of Coca Cola bill from this email address. The bill will drop into the Processing tab for ...